Frequently Asked Questions at Shawstone | FAQ Page


Granite is one of the hardest materials on earth. Granite is composed primarily of quartz, feldspar and mica. Other minerals may be present in the stone creating its unique colours, textures and patterns. Used as a material for granite worktops, it is more resistant to scratches, acids, stains and heat than marble. It is long-lasting, durable and available in a wide variety of colours, textures and unique crystal patterns that create a warm and inviting environment for your kitchen or bathroom.
Marble works beautifully especially in the bathroom where the veining patterns and colours that appear can be used to create exquisite designs. Marbles are made up of mostly of calcite. Marble is sensitive to acidic foods such as vinegar, lemon, tomatoes, wine, as well as some tile cleaners, mildew removers and other materials commonly found in the kitchen or bath and will dull a polished finish.

Granite is the most versatile stone to work with. Granite can be used anywhere indoors or outdoors. Marble can be used almost anywhere, but it has limitations. Marble weathers outdoors and it is more susceptible to dulling, scratching and staining. We would not recommend using marble as a kitchen worktop.

Strictly speaking, granite is called “honed” when the polishing process is halted just before a reflective shiny surface is achieved. This gives a softer, matte appearance to the stone. We can retrospectively hone granite by re-polishing the surface with a lower grade polishing pad thereby removing the shine.

Marbles should be sealed once or twice a year. Granites should be sealed once a year. Note, using a sealer does not make the stone un-stainable. It simply fills the pores in the stone and make the staining process slower, thus giving you more time to clean a spill before a stain sets in. Otherwise, the usual clean regularly, don’t use acidic or abrasive cleaners that will dull the finish over time.

Only if you want to ruin your good knives. Granite worktops are harder than your knife blades and will dull them very quickly, if you use the worktop as a cutting surface. Always cut and chop on a wooden or plastic cutting board.

Possibly if it was just for one piece or an extremely simple layout. It is much more accurate for us to quote from a drawing and could save you money as sometimes repositioning of joints etc. can use less granite. Please click here for a quote on a worktop.

Yes we can either give you samples when you visit or post them to you (maximum of 3). However we will only give out samples after we have provided a quote.

Generally yes. We know this from experience as we did used to offer blanks but stopped because of quality issues. The blanks are usually cut from commercial grade granite and often have problems with bowing.

Yes, in fact we actively encourage it as sometimes small samples do not do the material justice. If you are interested in one of our stock granites you can visit us or alternatively for non-stock granites you can visit one of our slab suppliers to view a vast array of materials and even choose the exact slab you want.

Yes, in our Showroom which is open from 9am-5pm, Monday to Saturday.

No, please wait until the stone tops are installed.

Yes please, to help with any questions that we may have.

Joints are often unavoidable. We will do everything we can to avoid or reduce the number of joints in a job . Then, we do everything we can to make the joints less noticeable. We use an epoxy to glue and seal the joint. We colour the epoxy to make it blend with the stone.

Sorry, over to your plumber for this one. However we will fix undermounted sinks to the granite. Please note for heavy ceramic sinks you will need to build a sub-base to support it.

Yes please. At least at the end to approve them and make final payment once you are satisfied.

Reasonable damage can be repaired: small cracks or chips. If the stone is chipped, always try to save the piece that chipped off. We will do our best using the best repair kits on the market however any filled chip will never be completely invisible.

Yes although precise colour matching could be a problem.

These are scare stories circulated in the media by large synthetic worktops manufactures to damage the stone industry, mainly in America.

Should you have any questions which are not answered here please do not hesitate to contact us.